Frequently Asked Questions
TERMS & CONDITIONS
By accepting our services you agree to the below and accept these as our Terms and Conditions:
To follow safe sleeping practices in line with SIDS recommendations
To check with your GP if your child has any medical conditions which prevent them from being sleep trained safely
To disclose any medical condition your child has to Baby of Mine
To pay for the program in full prior to the plan being sent to you
Your customised Sleep Plan is intended for your child only and should not be shared with a third party
If Baby of Mine does not hear from you for a period of time during the program or if you miss a pre-arranged call/meeting time, Baby of Mine will assume that you are comfortable to continue without support
Baby of Mine’s advice is not intended to be a substitute for medical advice or treatment. Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in the Sleep Sense program. Reliance on any information provided by Baby of Mine is solely at your own risk
If upon completion of the program you revert to previous practices used prior to completing the Sleep Sense program there is a strong risk that your child’s sleep will revert to the condition it was prior to completing the Sleep Sense Program
Not following the Sleep Plan or the guidance/instruction of Baby of Mine through the program will likely result in less successful outcomes or delays in achieving the outcomes
The outcomes achieved within the program will vary from child to child and is dependent on numerous factors outside of Baby of Mine’s control. The ongoing progress of your child will be dependent on persistence and consistency beyond the program.
You will be required to commence your program within 3 weeks of receiving your Sleep Plan or Information. If there are extenuating circumstances such as illness or issues you are required to inform Baby of Mine so we can be clear regarding delays.
If there is a lengthy delay between receiving your Sleep Plan after your Consultation and commencing the program you may be required to complete a new questionnaire and there may be a $30 administrative fee required to cover the cost of reviewing the new questionnaire.
You will be required to advise which night you are commencing the program with us PRIOR to commencing the program so we can best support you. If you start the program without advising Baby of Mine then we cannot provide assurance about outcomes and will deem the first night you began the program as Night 1 of the program.
If we do not hear from you regarding when you wish to start the program we will attempt to make contact to identify your start date. If we do not receive response we will make the assumption you have decided not to proceed with the program and will respect that decision by not pursuing you further.
Opting out of program prior to Home/Phone Consultation results in us retaining a $60 fee to cover administrative costs.
Opting out of the program after the Home/Phone Consultation but before you receive your Sleep Plan results in us retaining $140.
Opting out of the program after the Home/Phone Consultation and after receiving your Sleep Plan results in us retaining $180.
What is our Sleep Coaching philsophy and approach?
Will there be crying involved?
Everything we do places the child and family at the centre. Critically important is your presence near your baby to support them gently, gradually and with empathy. We do not support Cry It Out methods and what is important is that we find an approach that suits your parenting style, is biologically and developmentally appropriate and takes into account the personality of your child.
Other Sleep consultants offer programs of support that are more expensive. Why is our price point so different?
We believe families deserve and benefit from having coaching support along the way rather than having to pay a higher investment to get support at just one point in time. Sleep development is a journey and all parents know that their child's sleep needs, habits and behaviours shift many times over their early years. The families we support can get highly personalised and comprehensive support through those years.
What support is offered after the Sleep Rescue service?
Families can access 1,2 or 3 extension consultations in the 4 weeks after their Sleep Rescue consultation. These are great for little check ins along the way.
How soon will I see changes in my child’s sleep?
This varies significantly depending on factors such as the age of the child, what has been happening prior to getting support from us, how long things have been going on the way they are, parenting styles, the solutions we recommend, how diligent people are with following the recommendations and more.
Are these methods suitable for all children?
Our methods are suitable for all children from newborn to 5 years as everything we do is tailored to what is developmentally and biologically appropriate. Please note that the guidance we provide around Newborns is based around laying foundations but with lots of contact, focus on attachment and responsiveness.
What locations can you support?
When is the best time to use our Sleep Coaching services?
My child is teething, just started to stand or physical and mental development milestones, is it okay to start Sleep Coaching?
How does our Sleep Coaching actually work?
How do I know which Sleep Coaching service is suitable for me?
We have recently streamlined our services.
Why don't we offer a range of Sleep Coaching services based on age?
We recently streamlined all our Sleep Coaching services into our Sleep Rescue service but absolutely everything we do is tailored to age, development, personality, family dynamics, health and so much more. As everything we do is so bespoke to your needs we don't feel the need to offer different 'packages' for different ages. We provide support that's based completely on you and your family.