Frequently Asked Questions


By accepting our services you agree to the below and accept these as our Terms and Conditions:

  1. To follow safe sleeping practices in line with SIDS recommendations

  2. To check with your GP if your child has any medical conditions which prevent them from being sleep trained safely

  3. To disclose any medical condition your child has to Baby of Mine

  4. To pay for the program in full prior to the plan being sent to you

  5. Your customised Sleep Plan is intended for your child only and should not be shared with a third party

  6. If Baby of Mine does not hear from you for a period of time during the program or if you miss a pre-arranged call/meeting time, Baby of Mine will assume that you are comfortable to continue without support

  7. Baby of Mine’s advice is not intended to be a substitute for medical advice or treatment.  Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in the Sleep Sense program.  Reliance on any information provided by Baby of Mine is solely at your own risk

  8. If upon completion of the program you revert to previous practices used prior to completing the Sleep Sense program there is a strong risk that your child’s sleep will revert to the condition it was prior to completing the Sleep Sense Program

  9. Not following the Sleep Plan or the guidance/instruction of Baby of Mine through the program will likely result in less successful outcomes or delays in achieving the outcomes

  10. The outcomes achieved within the program will vary from child to child and is dependent on numerous factors outside of Baby of Mine’s control.  The ongoing progress of your child will be dependent on persistence and consistency beyond the program.

  11. You will be required to commence your program within 3 weeks of receiving your Sleep Plan or Information.  If there are extenuating circumstances such as illness or issues you are required to inform Baby of Mine so we can be clear regarding delays. 

  12. If there is a lengthy delay between receiving your Sleep Plan after your Consultation and commencing the program you may be required to complete a new questionnaire and there may be a $30 administrative fee required to cover the cost of reviewing the new questionnaire.

  13. You will be required to advise which night you are commencing the program with us PRIOR to commencing the program so we can best support you.  If you start the program without advising Baby of Mine then we cannot provide assurance about outcomes and will deem the first night you began the program as Night 1 of the program. 

  14. If we do not hear from you regarding when you wish to start the program we will attempt to make contact to identify your start date.  If we do not receive response we will make the assumption you have decided not to proceed with the program and will respect that decision by not pursuing you further.

  15. Refund Policy:

  • Opting out of program prior to Home/Phone Consultation results in us retaining a $60 fee to cover administrative costs.

  • Opting out of the program after the Home/Phone Consultation but before you receive your Sleep Plan results in us retaining $140.

  • Opting out of the program after the Home/Phone Consultation and after receiving your Sleep Plan results in us retaining $180.


Previous Sleep Clients

Are you a previous client who has done Newborn Foundations, 5+ Months or Toddler & Preschooler services and need further support? Click here to book a Post Sleep Coaching Support consultation.

Contact us

© 2018 Baby of Mine. Built by the Daughter in Law

  • Facebook - Grey Circle